If the product ordered is available in the warehouse, we guarantee shipment within one working day from receipt of the order. However, we shall advise you of availability by email. We take great care with wrapping. The package is then packed in a box specially designed for transporting bottles, which protects the goods from impact during shipment by courier.
Products, packed in special packaging, are insured and delivered in Europe by TNT express courier.
Shipment costs depend on the number of bottles (their weight) as well as on the destination to where they're going to be sent.
Our “EASY RETURNS” programme offers customers complete protection and allows them to return purchased products as long as they are intact and not opened. Click here to see our returns programme. A waybill code and internet address is advised for every despatch to allow you to track the status of your shipment on line.
* Any delays in delivery depend on the shipper (some slight delays have occurred in Sicily and Sardinia in the past).
All transactions are protected and confidential information is transmitted over the internet only in encrypted form, that is, encoded according to a complex mathematical algorithm that ensures illegibility by third parties.
The payment process is guaranteed by the Paypal system. SpiritAcademy srl (owner of the spiritacademy.it portal) can neither view nor ever be the holder of the numbers of customers’ credit cards processed on the portal, but security is guaranteed by the Paypal system with a secure protocol.
When the choice is made to pay by credit card, the system takes the user to an application integrated with the portal but hosted by Paypal, which will be the guarantor of the purchasing process.
SpiritAcademy srl may be contacted directly through the available communication channels for any requests for clarification about the payment security system.
We accept the following forms of payment: