Shipments and payments

Shipments

Shipment within 24 hours and delivery in 3-4 days*

If the product ordered is available in the warehouse, we guarantee shipment within one working day from receipt of the order.
We take great care in packaging. The package is packed in a box specifically made by the company Nakpack (website) with supports specially created to keep safe any type of bottle, of any size or shape.

Shipments are free throughout Italy and entrusted to the courier Bartolini (BRT), while for all other foreign destinations the shipping price varies based on the weight (in kg) of the order placed with the possibility of choosing between standard (3 -4 days with Bartolini DPD courier) or express (1-2 days with DHL courier) delivery.

Our “EASY RETURNS” programme offers customers complete protection and allows them to return purchased products as long as they are intact and not opened. For any problem with your order please contact us by email at staff@spiritacademy.it or by phone at +39 010 8959259.

* Any delays in delivery depend on the shipping company

From November 2022, the NOT@HOME service will apply to all shipments in Italy by the courier Bartolini.
This service provides that in the event of an absent recipient, the courier will be given the opportunity to deliver the shipment to a Fermopoint available within 3km from the delivery address, where the recipient can go to retrieve the shipment independently by choosing the most appropriate times. to his/her availabilities.
The activation of this service will naturally be communicated to the customer by means of a specific report.

The aim is to reduce shipments and the resulting environmental impact, thus making the shipment available to the recipient more quickly without having to wait for the driver to pass a second time.


Payments

SpiritAcademy.it uses Paypal, the world’s best known and most successful payment circuit.

All transactions are protected and confidential information is transmitted over the internet only in encrypted form, that is, encoded according to a complex mathematical algorithm that ensures illegibility by third parties.

The payment process is guaranteed by the Paypal system. SpiritAcademy srl (owner of the spiritacademy.it portal) can neither view nor ever be the holder of the numbers of customers’ credit cards processed on the portal, but security is guaranteed by the Paypal system with a secure protocol.

When the choice is made to pay by credit card, the system takes the user to an application integrated with the portal but hosted by Paypal, which will be the guarantor of the purchasing process.

SpiritAcademy srl may be contacted directly, by email at staff@spiritacademy.it or by phone at +39 010 8959259, for any requests for clarification about the payment security system.

Available payment methods

We accept the following forms of payment:

  • ✔ Bank transfer
  • ✔ Paypal
  • ✔ VISA and MASTERCARD credit cards
  • ✔ Paypal pre-paid card
  • ✔ PostePay
  • ✔ Carta Aura