Shipments and payments

Shipments

Shipment within 24 hours and delivery out of Italy in 3-4 days ^*

If the product ordered is available in the warehouse, we guarantee shipment within one working day from receipt of the order.
We take great care with wrapping. The package is then packed in a box specially designed for transporting bottles, which protects the goods from impact during shipment by TNT express courier..
Shipment costs depend on the number of bottles (their weight in kg) as well as on the destination to where they're going to be sent.

Our “EASY RETURNS” programme offers customers complete protection and allows them to return purchased products as long as they are intact and not opened. For any problem with your order please contact us by email at staff@spiritacademy.it or by phone at +39 010 8959259.

^* Any delays in delivery depend on the shipping company

Payments

SpiritAcademy.it uses Paypal, the world’s best known and most successful payment circuit.

All transactions are protected and confidential information is transmitted over the internet only in encrypted form, that is, encoded according to a complex mathematical algorithm that ensures illegibility by third parties.

The payment process is guaranteed by the Paypal system. SpiritAcademy srl (owner of the spiritacademy.it portal) can neither view nor ever be the holder of the numbers of customers’ credit cards processed on the portal, but security is guaranteed by the Paypal system with a secure protocol.

When the choice is made to pay by credit card, the system takes the user to an application integrated with the portal but hosted by Paypal, which will be the guarantor of the purchasing process.

SpiritAcademy srl may be contacted directly, by email at staff@spiritacademy.it or by phone at +39 010 8959259, for any requests for clarification about the payment security system.

Available payment methods

We accept the following forms of payment:

• ✔ Cash on delivery
• ✔ Bank transfer
• ✔ Paypal
• ✔ VISA and MASTERCARD credit cards
• ✔ Paypal pre-paid card
• ✔ PostePay
• ✔ Carta Aura